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NEWS FOR APRIL

We are a Full Service Financial Institution Established 1949

LOOKING FOR A LOWER CAR PAYMENT?

Let us refinance your Auto Loan from another financial institution. 

APPLY NOW (Members & Potential Members)

 

REAL ESTATE LOANS 

The Local Credit Union is proud to announce that we have partnered up with Members First Mortgage to offer a wide variety of mortgages that best fit our members growing needs.  We are now able to offer Standard Conventional Loans, FHA, VA, Rural Development, MSHDA, Second Homes and Investment Properties.  Members First Mortgage also offers four easy ways to apply for a mortgage loan: 

Online at www.memberfirstmortgage.com  by phone 248-439-0404, by appointment with our Mortgage Consultant Kevin Trumble 248-439-0404 e-mail him at Kevin.trumble@memberfirstmortgage.com or, lastly, you are always welcome to come in and see our loan specialists that can assist with the process

When you have a Home Loan with us we give you a *FREE* checking account.  No monthly service fee and we pay for the printing of your checks.  We have a variety of styles to choose from.

WE ARE NOW A PARTICIPATING MEMBER OF THUMBPRINT SIGNATURE  For the protection of our members.  Fingerprint signature will be obtained from all non-account holders seeking to cash checks.

WHAT IS FALCON MONITORING?  

Falcon is a neural network technology that learns and understands individual cardholder purchase patterns, comparing real-time authorization data with your individual card behavior in order to better prevent fraud before it can occur.

 

What happens?  Each and every non pin transaction is scored for potential fraud.  Then, in the event of a questionable transaction, a fraud representative will phone the cardholder to verify the transaction.  Falcon Fraud representatives will ask questions to verify the cardholder's identity, however, will never ask for numbers off the card or the expiration date.  If cardholder verification is not immediately made the card is blocked, a message is left for the cardholder to call back at their earliest convenience.

To prevent any interruption of your debit card service, please make sure the credit union has your phone numbers (cell phones are convenient for receiving a call while still out shopping) and let us know when you will be going out of town.

 

CO-OP SHARED BRANCHING   

We are now a CO-OP Shared Branching Outlet.  With shared branching, credit unions from all over the country share facilities to give members thousands of convenient locations to perform transactions just as if they were in their home credit union.  Whether you are at work, home or your favorite travel destination, your credit union is always nearby. 

 

When you enter a shared branch you will need the following:  Your home credit union's name.  Your account number.  Valid government - issued photo identification, i.e., State Driver's license, US Passport.

 

NCUA CU LOCATOR

The National Credit Union Administration (NCUA) announced the availability of a free mobile application—CU Locator—for consumers. Available for the iPhone, the iTouch, and Android devices, the app puts finding the nearest credit union location at consumers’ fingertips.  The free CU Locator mobile application is available for download from iTunes or the Android Market. 

 

OPPORTUNITIES FOR BUSINESS OWNERS

LOCAL, TRUSTED, SERVING ALL BUSINESS OWNERS

NOW is the time to check out our Business CHECKING and Business Loans

 

Our services are more affordable than those offered by banks.  Our network has over 30,000 Surcharge-Free ATMS including most 711 stores.  We offer FREE 24-hour internet account access, FREE on-line Bill Pay, FREE paper or e-statements and FREE Mobile Banking---ANYWHERE---ANYTIME BANKING.

OUR PRIORITY IS MEMBER SERVICE

 

We offer 3 different checking account packages.  Basic Business (under 200 transactions per month), Small Business (between 200 & 400 transactions per month) and Business Checking (over 400 transactions per month).

 

We are currently offering Merchant Solutions.  If accepting credit & debit cards is an important part of the success of your business, then programs offered by FIS Merchant Solutions will help you strengthen customer relationships and drive profitability.  We offer a free comparison of your existing merchant fees, fast application turnaround, free programming of your existing terminal.  For more information, please contact the marketing department.

 

LOOKING FOR A LOWER CAR PAYMENT?

Let us refinance your Auto Loan from another financial institution. 

APPLY NOW (Members & Potential Members)

 

MOBILE BANKING IS HERE 

This is your ANYWHERE, ANYTIME BANKING.  Click here for instructions.  Before accessing this new service, we must have your current cell phone number on file. 

 

NEW:  WEB ALERTS

Log on to our web site, click Home Banking.  Look for the black tool bar.  Click on to "Alerts".  Check the appropriate box.  You can be alerted by cell phone or email, when your account is overdrawn, when a loan payment is due or past due.  We can even alert you when a certificate matures.  Be sure to utilize this new addition to our web site.     

LOYALTY RATES for our LOYAL MEMBERS APPLY NOW (Members & Potential Members) Autos, Trucks, Boats, RV's.  When you finance any of these with us, you can qualify for an interest reduction up to .50% off the current annual percentage rate.  Other conditions may apply.

NEW MEMBERS WELCOMEIf you are a member, refer us to your family and friends.  Remember anyone living or working in Macomb, Oakland and Wayne Counties can now join our credit union.  If you refer anyone for a loan or a savings account tell them to mention your name.  Both of you will receive a $10.00 member referral deposit. 

Preferred Rates for Term Share Accounts Are Now LOYALTY RATESDid you know that by using credit union services you could earn up to a .25% annual percentage yield above the current yield?  The more services you use, the greater your rate.  Following is a list of preferred services:  Money Market Account, Individual Retirement Account, Checking,  Debit/ATM card, HOP (Handi On-line Pay), E-statement, Direct Deposit, Auto Loan, Home Equity Loan, Mortgage Loan, RV Loan, Boat Loan, Line of Credit,  or Visa.  You earn a bonus rate of .025 for each service you have.  Maximum bonus cannot exceed .25%.  This offer subject to change and can be withdrawn at any time.  

YOUR FUNDS ARE INSURED BY NCUA UP TO $250,000

The National Credit Union Administration, commonly referred to as NCUA, is the federal government agency that charters and supervises federal credit unions.  NCUA also operates and manages the National Credit Union Share Insurance Fund (NCUSIF).  Backed by the full faith and credit of the U.S. government, NCUSIF insures the accounts of millions of account holders in all federal credit unions and the vast majority of state-chartered credit unions.  You can confidently join and conduct business with federally insured credit unions because no member has ever lost money insured by the NCUSIF.  Failures of federally insured credit unions are rare because only those with sound operational standards qualify to receive NCUSIF coverage.  NCUA also regularly reviews the operations of all federal credit unions and works closely with state regulatory authorities to evaluate federally insured state-chartered credit unions.  Members are federally insured up to $250,000.00.  IRA's are separately insured up to $250,000.00 by NCUA - "Backed by the full faith and credit of the United States Government".

Click here for information regarding additional coverage.

 

ATM DEPOSITS
When you make a deposit at an ATM, there will be a hold placed on your account.  Because we can not tell what type of a deposit you are making, you may also be notified of an exception hold*.  * If you are depositing a payroll check, please contact the office.  Avoid these holds by enrolling in the direct deposit program or look into having your funds wired.  If you are making your deposit at our ATM machine, use the night deposit box instead.  We can see what exactly you are depositing and a hold may not be necessary. 

 

If you receive any mail from the credit union and do not understand what it is, please call for clarification.
 

PROTECT YOURSELF FROM PHISHING and VISHING SCAMS 

Phishing attacks are "Spoofed" E-mails and fraudulent websites designed to fool recipients into divulging personal financial data.  By hijacking the trusted brands of well-known banks, online retailers and credit card companies, phishers are able to convince up to 5% of recipients to respond to them.

 

Many identity thieves are now using a computer technology called Voice over Internet Protocol that enables them to make anonymous calls to your phone for a crime called "vishing".  Here is an example: You get a call saying that your credit card has been used illegally.  You are asked to dial a fake toll-free number in order to "confirm" your account details and credit card number.  Once you provide this information to the thief, it is used to run up charges on your account and leave you with a financial mess.  Your credit rating may also be affected.  

 

If you receive any calls asking you for information about your credit card, hang up before you give out any information.  Do not give out the 3-digit security code found on the back of your credit card/debit card unless you initiated the call.  Be suspicious about any caller who wants to confirm, update, or verify financial information.  Do not respond to any e-mails informing you of problems with your account.

 

Call the toll-free number on the back of your credit card or on your statement to see if they initiated the phone call or the e-mail.  Do this as soon as possible to make your credit union or credit card provider aware of the vishing attempt.

 

If your credit card or debit card is lost, stolen or compromised, please call the number on the back of your card or call the credit union during business hours.

Be suspicious of any E-Mail with urgent requests for personal financial information.  Do not use the links in an E-Mail to get to any web page, if you suspect the message might not be authentic.  Always make sure you are using a secure website when submitting credit/debit card information  via your web browser.  Always keep in mind that WE WILL NEVER ASK FOR ACCOUNT #, VISA CREDIT CARD # or MASTER MONEY DEBIT CARD #'s or PERSONAL IDENTIFICATION NUMBERS (PIN's), VIA EMAIL. 

If your ACCOUNT INFORMATION is stolen, report the theft as soon as possible.  Cancel your account and open a new one.  If your PERSONAL IDENTIFICATION INFORMATION IS STOLEN, report the theft to the major credit reporting agencies.

Equifax - Report Fraud to: 800-525-6285 or www.equifax.com
Experian -                             888-EXPERIAN or www.experian.com
Transunion -                          800-680-7289 or www.transunion.com

 


This Credit Union is Federally insured by the National Credit Union Administration.

 

 

 

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